All your customer messages.
One inbox. Finally.
Your customers are on Instagram at midnight, Email at noon, and Telegram whenever they feel like it. Aksumite Chat brings every channel, every conversation, into one inbox — so your team stops scrambling, your customers stop waiting, and your business starts winning.
The Platform
One screen. Every conversation.
Your whole team. Together.
Up and running in minutes
No IT team. No lengthy setup. You're live in minutes.
Connect your channels
Link your WhatsApp, Telegram, Facebook, Instagram, and email in minutes. No developer. No technical setup. Just connect and go.
Add your team
Invite your agents, create teams, and decide who handles what. Everyone works from the same inbox — no more messages lost on someone's personal phone.
Never miss a message again
Reply faster. Assign conversations. Track every customer. Your team runs smoother and your customers finally get the response they deserve.
Connect your channels
Link your WhatsApp, Telegram, Facebook, Instagram, and email in minutes. No developer. No technical setup. Just connect and go.
Add your team
Invite your agents, create teams, and decide who handles what. Everyone works from the same inbox — no more messages lost on someone's personal phone.
Never miss a message again
Reply faster. Assign conversations. Track every customer. Your team runs smoother and your customers finally get the response they deserve.
Built for the way your business actually runs
Every message, one screen
One inbox holds every conversation from every channel. No more "did you check Telegram?" No more WhatsApp messages buried on someone's personal phone. Every customer is visible. Every time.
Your team, finally in sync
Assign a conversation to the right person in one click. Leave private notes your customer can't see. See who's handling what, right now. When a customer reaches out, someone is always responsible — and everyone knows who.
Still working when you're not
Customers message at midnight. On Sundays. During holidays. Automation sends instant replies, routes messages to the right agent, and keeps things moving — even when your team is offline.
See what's really happening
How long are customers waiting? Which agent is overwhelmed? Which channel brings the most conversations? Clear answers — not guesses — so you can lead your team with confidence.
All channels. One inbox.
Meet your customers where they already are
+ API channel for businesses with custom integration needs
Real customers. Real results.
Businesses that made the switch
“Before Aksumite Chat, our team was using 4 different phones to reply to customers. Now everything is in one place and we haven't missed a message in months.”
“Our response time dropped from hours to minutes. Customers notice it. They come back because they know someone will answer them fast.”
“The setup was so easy. We were fully connected on WhatsApp, Telegram, and our website chat in less than a day. The team speaks Amharic too which helped a lot.”
One price. Every month. No surprises.
Priced for Ethiopian businesses. Pay in ETB. Every plan starts with a free 14-day trial — no card required.
Selam
Start clean. Grow fast.
- All supported channels
- Unified inbox
- Basic reports
- Canned responses
- Email support
Aksum
The full toolkit for teams ready to scale.
- Everything in Selam
- Automations & smart routing
- Campaigns
- Teams & assignments
- Help Center / Knowledge Base
- Macros
- Advanced reports
- Priority support
Tsion
No limits. No ceiling.
- Everything in Aksum
- Unlimited agents & inboxes
- Custom API integrations
- Dedicated onboarding
- WhatsApp & phone support
- SLA guarantee
Straight answers to real questions
Do I need a credit card to try it?
No. Sign up with your email and you're in. You get 14 full days to explore everything — no card, no commitment. If it's not right for you, walk away with no charge and nothing lost.
How do I pay after my trial ends?
After your trial, you can complete payment through our secure checkout. Once payment is confirmed, your account will be activated automatically within a few hours. You will receive email confirmation with your payment receipt and account details.
Can I start on Selam and move up later?
Yes, any time. Tell us you want to upgrade and we do it the same day. You only pay the difference from the day you switch — not the full month again.
Is my data safe?
Your conversations, contacts, and history live on secure servers with daily backups. We do not sell your data. We do not share it with anyone. It belongs to your business — always.
How do I connect my WhatsApp business number?
We walk you through it, step by step. Our team stays with you until you're live. Most businesses are fully connected within 24 hours of signing up.
Can I reach your support team in Amharic?
Yes. Our team speaks Amharic. Reach us on WhatsApp or Telegram — whichever you use — and we respond in your language.