Every Platform Your Customers Use

Aksumite Chat channels

WhatsApp

Your customers' most-used app.

Connect your WhatsApp Business number and manage every customer conversation from Aksumite Chat. Send text, images, documents, and voice notes. See delivery and read receipts. Ideal for Ethiopian businesses where WhatsApp is the default communication tool.

WhatsApp Business APIRich media messagesDelivery & read receiptsBroadcast messages

Telegram

Fast, secure, and widely used.

Link your Telegram bot and receive every message directly in your shared inbox. Telegram is growing fast in Ethiopia — be there and reply instantly, just like any other channel.

Telegram Bot APIFiles & media supportFast message deliveryGroup & private chats

Facebook Messenger

Where your Facebook customers reach you.

Stop logging into Facebook to check messages. Connect your Facebook Page and manage all Messenger conversations alongside your other channels — from one inbox.

Facebook Page integrationAuto-responsesConversation historyMedia attachments

Instagram

DMs that don't get missed.

Connect your Instagram Business account and receive all DMs directly in Aksumite Chat. Reply from your desk, assign to your team, and never lose an order inquiry in a notification that gets buried.

Instagram DM supportStory mention repliesShared inboxNo app switching

Email

Professional support through email.

Connect your business email and manage all email threads in your support inbox. Assign emails to agents, track response times, and reply with your full team — not just one mailbox.

IMAP / SMTP supportEmail threadingAssign to agentsResponse time tracking

Website Live Chat

Talk to visitors while they're on your site.

Embed a branded live chat widget on your website in minutes. Customize colors, greeting messages, and pre-chat forms. Capture leads, answer questions, and convert visitors — all from Aksumite Chat.

Embeddable widgetCustom brandingPre-chat formsLead capture

Your next customer is already typing.

14 days free. No card required.

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